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VPhA Continuing Education Series | Looking Beyond the Prescription: the 5Ms of Age-Friendly Pharmaceutical Care

February 20 @ 12:00 pm - 1:00 pm

Multiple Dates | January – March 2024
12:00 p.m. to 1:00 p.m.
Virtual & In-Person


This series will be comprised of 5, 1-hour asynchronous continuing education webinars that introduce the audience to the 5Ms. These sessions are designed to build a level foundation for participants to apply what they’ve learned during the live application workshop.

Webinar Registration Rates (per session):

VPhA Members: FREE

Non-Members: $25

There are no more remaining LIVE Webinar Sessions to register for.
If you missed a session or would like to view/learn the material, We have home studies available for each session. See below.

Online Webinar Sessions Concluded – Home Studies Linked in Session Title

Session One: Medications | Tuesday, January 23, 2024 

  • Description: The session will introduce the concept of age-friendly care, the IHI’s age-friendly initiative and each of the 5Ms. It will introduce the concept of the medication access journey (PQA) and briefly address how the 5Ms intersect this process. This session will underscore the significant role medications play in contributing to adverse outcomes among older adults, while also delineating key opportunities for proactive intervention by pharmacy teams. This session will differentiate between a comprehensive medication review, medication therapy management, and comprehensive medication management approaches. The session will introduce medication screening and review tools, strategies and resources for patients and caregivers. The overarching goal is to equip attendees with insights and tools aimed at mitigating medication-related problems and reducing the complexity of medication regimens for older adult patients. Additionally, the session will introduce the essential concept of deprescribing
  • Speakers:
    • Tana N Kaefer, PharmD
      • Director of Clinical Services | Bremo Pharmacies
    • Kristin Zimmerman, PharmD, BCGP, BCACP

      • Associate Professor, Department of Pharmacotherapy & Outcomes Science | VCU

Session Two: Multicomplexity | Tuesday, January 30, 2024

  • Description: Participants will gain a comprehensive understanding of multicomplexity in pharmaceutical care, including the interconnected challenges associated with multiple chronic conditions, polypharmacy, social drivers of health, and diverse patient needs. The session will revisit the medication access journey. Attendees will evaluate the effects of multicomplexity on medication management, recognizing potential issues such as drug interactions, adherence challenges, and conflicting treatment goals in patients with complex health conditions.
  • Speaker: Jessica S. Roller, Pharm.D., BCACP
    • Vaccine Navigator, Account Specialist | Pfizer

Session Three: Mind | Tuesday, February 6, 2024

  • Description: This session will describe the steps pharmacy teams can take to promote safe and effective medication use in patients with cognitive challenges. This session will introduce the critical role of the pharmacy team in identifying signs of cognitive impairment and facilitating brain health, cognitive intervention, support, and referral. The session will also explore the intersection of cognitive and behavioral and mental health conditions. Participants should recognize the diversity of cognitive abilities among older adults that may impact medication management and the medication access journey. Participants should be able to recognize and address medications that may be causing cognitive side effects. Finally, the session will describe communication strategies for use with cognitively impaired individuals.
  • Speaker: Lana Sargent, Ph.D., RN, FNP-C, GNP-BC
    • Associate Professor – School of Nursing, VCU | Affiliate Faculty – School of Pharmacy, VCU (Geriatric Pharmacotherapy Program)

Session Four: Mobility | Tuesday, February 13, 2024

  • Description: This session will describe the role of medications, the physical environment, and assistive devices in the contribution to fall risk and fall risk reduction. The session will also review tools and strategies to incorporate mobility assessments and interventions into pharmacy services.
  • Speaker: Patricia W. Slattum, PharmD, PhD
    • Professor Emeritus – Pharmacotherapy and Outcomes Science | School of Pharmacy, VCU

Session Five: Matters Most | Tuesday, February 20, 2024

  • Description: Recognizing that each older adult is unique, healthcare teams should adopt a person-centered approach that considers the patient’s values, goals, preferences, and unique life circumstances. It will describe how a person-centered approach contributes to improved patient satisfaction, adherence and overall well-being. This session will help pharmacy teams identify the components of what “matters most” in patient-centered care. The session will discuss strategies to assess patient values, goal and preferences to utilize in shared decision-making discussions that align medications to what “matters most” for the patient.
  • Speaker: Gigi Amateau, MS, PhD
    • Assistant Professor – Gerontology | College of Health Professions, VCU

Live Application Workshop Sessions – Occurring In-Person at the 143rd Annual Convention | Friday, March 8, 2024 | 8:15am – 12:00pm

Register to attend the Convention! You don’t want to miss out on the LIVE portions of this educational series.


This interactive, case-based session will address how age-friendly, person-centered care influences the delivery of pharmaceutical care. Participants will learn and apply patient-centered strategies to address the unique needs of multicomplex patients, emphasizing effective communication, shared decision-making, tailored pharmaceutical care plans, and medication deprescribing.
This session will emphasize the importance of collaboration with interprofessional healthcare teams in delivering age-friendly care, recognizing how the 4Ms provide a framework for effective collaboration.  Attendees will identify opportunities for collaboration with interprofessional healthcare teams to address the 5Ms, recognizing the importance of coordinated care in optimizing patient outcomes.
Participants will work to develop practical strategies for integrating person-centered care into their pharmacy practice, ensuring practical application and implementation of age-friendly care principles, considering the unique challenges and opportunities within their specific healthcare setting.
For activities, participants will be grouped according to practice area (e.g. community, health-system, ambulatory) and asked to collaborate on cases in teams. The cases will touch each of the 5Ms and participants will be asked to use critical thinking, application, collaboration, and communication skills to address each case.

Session One: Applying the 5Ms to Pharmaceutical Care

  • Description: The session will re-introduce the IHI’s age-friendly initiative, and each of the 5Ms. It will discuss the IHI strategy of emphasizing how each M is ASSESSED and ACTED ON.

Session Two: Medication Deprescribing

  • Description: The session will review common deprescribing targets, foundational pharmacologic and pharmacokinetic principles, as well as deprescribing strategies. The concept of the patient-centered “deprescribing rainbow” will also be integrated into deprescribing decisions.

Session Three:  Interprofessional Collaboration in Age-Friendly Care

  • Description: This session reviews the critical role of interprofessional collaboration in fostering age-friendly care within pharmacy settings. Participants will gain insights into the provider perspective of care collaboration, identifying key elements that contribute to successful interprofessional teamwork. This session will explore strategies, challenges, and benefits associated with interprofessional collaboration to provide age-friendly care. It will also explore effective communication strategies to facilitate collaboration. Additionally, the session will discuss empowering patients as advocates of collaboration.


  • Tana N Kaefer, PharmD
    • Director of Clinical Services, Bremo Pharmacies
  • Lana Sargent, Ph.D., RN, FNP-C, GNP-BC
    • Associate Professor – School of Nursing, VCU | Affiliate Faculty – School of Pharmacy, VCU (Geriatric Pharmacotherapy Program)
  • Kristin Zimmerman, PharmD, BCGP, BCACP
    • Associate Professor, Department of Pharmacotherapy & Outcomes Science, VCU
  • Sarah E. Hobgood, MD
    • Associate Professor, Program Director, Geriatric Medicine Fellowship, VCU

See Annual Convention Event Page for more details concerning cost of convention registration and speakers.

Target Audience: Pharmacists and pharmacy technicians from community, ambulatory, and health-system settings.